The rules for the site and the guides.

These cover this site and the guides published on it. Using either means you accept them.

Where we are

As I Know It is a small operation. Features come and go, guides may be briefly unavailable, and nothing here promises that any particular part of it will exist next month.

We may change these terms. When we do, the date at the top changes. If a change affects something you have already agreed to, we tell you before it takes effect, and for anything about what you pay or what happens to your guides, at least thirty days before.

Subscription

You must be at least 18 to create an As I Know It account. Making a guide needs a subscription, for one guide or for up to five, unless we’ve told you in writing that yours is complimentary. The first month is free, covers one guide, and needs a payment method on file with Apple; after it, subscription is the price shown in the App Store, a year at a time, billed by Apple, and it renews until you cancel. Cancel in the app under Settings, Account, Plan, or in your iPhone’s Subscriptions, at least a day before the renewal date. If your subscription ends, your guides come off the site behind a page that says they are no longer published, and your own photographs and the guide’s share images come down with them; all of it comes back when you subscribe again, and the app keeps your guides, and a PDF of each, either way. We keep a guide that has come down, with your photographs, until you delete your account or ask us to delete it. If you move to a smaller plan, you choose which guide stays live; the others come off the site the same way at the renewal date, and come back if you move up. If you haven’t chosen by then, for example because you changed plan in your iPhone’s Subscriptions instead of the app, we keep the one you published most recently. If you start on the one-guide plan with more than one guide live, you choose which stays live in the same way, and the others come off the site as soon as Apple confirms your purchase, and come back if you move up. If you are a consumer in the European Union, you can withdraw within fourteen days of subscribing or of moving to a higher plan. Moving up during the free month ends the free month and charges the new price at once. Apple handles the refund, at reportaproblem.apple.com, under its terms. If you have contacted us and our answer does not satisfy you, you can use a consumer mediation procedure free of charge with CM2C, the Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France (telephone +33 1 89 47 00 14; to declare a dispute: www.cm2c.net/declarer-un-litige.php; email litiges@cm2c.net). Features may change. If a change takes away something your plan covers, we’ll tell you before it happens, and you can cancel without charge. We may end the service as the creator agreement says.

If we ever close. We would tell you at least thirty days before. Renewals stop on the day we announce it, so nobody is charged again. Your guides stay on the site until the end of the year you paid for, and the app keeps your guides and a PDF of each. If you would rather have the unused part of your year back, ask and we refund it in proportion, through Apple first and directly if Apple will not.

We email you a month before each renewal with the date you can cancel by.

You may give us suggestions, ideas, or feedback about As I Know It. We may use it to improve and develop the service, without owing you anything for it.

Founding creators

A founding creator is anyone we invite to the app directly. There is no form and no way to apply: we ask, and you decide. Founding creators are not paid, by us or by anyone, for what they recommend, and neither is any other creator. How a guide earns, and where that money goes, is under How this is paid for.

Recommendations are somebody’s opinion

Every guide is written by one person about places they have actually been. That is the whole point of it, and it means a guide is an opinion rather than professional advice. Opening hours change, restaurants close, prices rise, and nobody tells us. Check before you go. We are not responsible for what happens at a place someone recommends, and a creator is not responsible for your trip.

How this is paid for

Reading a public guide is free, and we never charge a reader. A creator can leave a guide unlisted and decide who gets its link, and anything they arrange with the people they share it with, including payment, is between them: As I Know It is not a party to it, handles no payment and does not take a share of it. Making a guide is a yearly subscription billed by Apple, for one guide or up to five. The first month is free and covers one guide. Part of what pays for that is the Practical section at the end of each guide, which carries links we earn a commission on: an eSIM, a travel card, an airport transfer, somewhere to leave your bags, an apartment to rent. We choose and place those, in their own section, and they are the same in every guide.

Nothing you write is moved, added to, or taken out for money, and nobody pays to be in a guide. What you recommend is your choice and only yours. Some of the links in a guide do earn us a commission, including links you chose yourself: if you send a reader to a hotel, a booking or a ticket and there is a commission on that click, we take it. Same destination, same words, same page. That commission goes to As I Know It rather than to you, which is part of how a service that is free to read is paid for. If that ever changes, we will ask you first rather than tell you afterwards.

Who owns what

Creators keep everything they make. Their writing, their photographs and their videos stay theirs, with no transfer and no exclusivity, and they are free to publish the same things anywhere else. By submitting content you confirm you have the right to do so, including for anyone recognizable in a photo or video and any place, art, or music it shows. You give us only the permission needed to host, process, translate, display and operate their guide as part of running the service, and that permission ends when they take the guide down.

Using your name, words, photos, or videos on the As I Know It website, in our social media, or in our paid advertising is a separate choice. We only do that with your specific, recorded permission, and you can withdraw it at any time as easily as you gave it.

The As I Know It name, the design of this site and the software behind it are ours. Please do not copy the design or collect the guides in bulk.

Using the site

Use it lawfully, and do not try to break it, overload it, or scrape it.

What a guide can't be about

A guide can't recommend or promote anything illegal, including weapons dealers, drugs, or sexual services. It can't promote self-harm or suicide. A guide also can’t use other people’s writing or photographs without permission, name a person or a business in a way that is false and damaging, or show someone who did not agree to be shown. A short list of plainly offensive words stops a guide’s name or address from being used; everything else is read by a person, and only a person takes a guide down. If we take a guide down, hide part of it, or close an account, we promptly email the creator with what we found, which rule it broke, and how to reply to us if they think we got it wrong. A creator who keeps using other people’s work after being told once loses their account.

Activities with real risk

A creator may recommend something genuinely risky, a hike, a dive, axe throwing, a bar with a rough part of town on the way. That's allowed: a personal guide reflects a person's real taste, including their appetite for risk. But it means the "recommendations are somebody's opinion" section above matters especially here. Nobody involved with As I Know It checks a recommended activity for safety, and neither the creator nor As I Know It is responsible if something goes wrong while you're doing what a guide suggested.

Links to other places

Guides link out to restaurants, museums, maps and other sites. We do not control any of them and are not responsible for what they contain.

What we are responsible for

The site is offered as it is. As far as the law allows, we are not liable for indirect losses such as a disappointing meal or a changed plan. Nothing here removes rights you have as a consumer under French or European law.

Law and courts

French law applies. Disputes go to the courts of Paris, except that if you are a consumer you may bring a claim where you live, and nothing above takes that right away.